Properties of Propane gas
Propane is a flammable gas that can cause fires and explosions. Propane is heavier than air and can collect in low places (along the floor, in basements, etc.) Propane has been odorized so you can smell it.
If you detect an odor
Open windows and doors to increase ventilation. Do not light matches or cigarettes.Do not operate switches, electrical appliances, thermostats or telephones.They may cause a spark to ignite escaping gas. Check to be sure all pilots are burning. If the source has not been detected, get everyone out of the building and shut off the propane supply at the container. Call us from a neighbor’s phone. Do not go back in the building.
Remember this about Propane’s odor
Some people are unable to detect the odorant in gas. Colds, allergies and sinus congestion can all affect your sense of smell. Tobacco smoke or strong cooking odors can cover up other odors. The use of tobacco, alcohol or drugs may also affect your sense of smell.
If you run out of gas
Shut off the main supply valve at your tank(s). Learn where this supply shut off valve is located by asking us. Shut off all appliance burners and pilot valves. Instructions should be on or with the appliance. When gas service is restored, to avoid hazards, have us turn the valves back on, light the pilots and check the controls. Be sure all appliances are checked.
Never tamper with your appliance and related equipment. All repairs must be done by our qualified service technicians. If appliance control has been exposed to water, it must be replaced by our service technician immediately. All gas appliances must be installed by qualified service technicians. Do not remove gas appliances, as all open gas lines must be plugged, capped or removed completely.
How to Close Gas Supply Valves
Turn shutoff valve clockwise to close.
Be sure that everyone who will be in regular proximity to propane appliances is familiar with this information.
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