Any form of energy requires certain precautions to ensure the safety of its users. We encourage you to contact us immediately should you encounter any of the following situations:
- the smell of LP gas
- a tipped-over tank
- an empty tank
- any unauthorized modifications to a tank
We help maintain a safe energy source for our customers in a variety of ways:
- We have a sizable team of expert service technicians
- Our personnel are thoroughly trained in delivery and service methods
- We perform leak checks on every empty tank
To readily recognize a leak, know what propane smells like. Propane retailers have pamphlets available with a scratch-and-sniff spot so that your entire family can recognize the smell. Propane leak detectors, similar to carbon monoxide detectors, are available. Contact one of our 10 offices to receive a brochure.
If you detect a leak or smell LP gas, immediately evacuate everyone from the building and call Davenport Energy or the fire department from your neighbor’s phone. DO NOT remain in the building, use the telephone or light switches or try to determine the source of the leak by yourself.
Be aware of where gas service lines are located, especially when working in your yard.
Water can damage the internal safety mechanism in the gas controls of an appliance. If you suspect that your appliance gas controls may have gotten wet (because of flooding, for example), have a trained technician replace them immediately.
Carbon monoxide is the result of the combustion process and is odorless and dangerous. Davenport Energy urges that all homes using fuel oil or propane heat have carbon monoxide detection devices installed per manufacturer’s recommendations.
Furnaces, space heaters, and gas logs can collect lint and dirt and should be cleaned and inspected annually. Contact Davenport Energy for information on proper cleaning, and follow the manufacturer’s instructions.
Drain your tank periodically (until water runs clean – usually two to three gallons) to get rid of sediment buildup on the bottom of the tank.
Have your unit serviced if the burner flame is not blue. The blue flame indicates complete combustion. A yellow flame means air inlets are clogged or burners need adjustment. Contact your propane supplier’s service department immediately. Do not cover the oven bottom with foil – it can restrict air circulation.
Never use gas ranges for home heating.
For more information, questions, or concerns, contact Davenport Energy at any of our locations.
The following links provide additional safety information: